Shipping Information

FREE SHIPPING!
on orders of $110 or more
 
Free Ground Shipping
 
We offer free ground shipping with a minimum purchase of $110 on all orders shipping to the Continental United States.

 

 

US Delivery Times & Costs

 

  • Standard (within 4 business days) - $8
  • Second day (1 - 3 business days) - $16
  • Alaska, Hawaii, Puerto Rico (within 8-15 business days) - $18

 

Delivery times are approximate. Free shipping threshold is based on the price before tax is added (if applicable). Orders must be billed and shipped to a US address. Shipping addresses in Hawaii, Alaska, APO/FPO, PO Boxes and US Territories will be shipped via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.
For Post Office Boxes and A.P.O. shipments, orders may ship with United States Postal Service.

 

 

International Delivery Times & Costs

 

  • International (3-14 Business days) - $35.

 

Orders are billed in US dollars (USD), and generally arrive within 7-16 business days from the shipped date, excluding holidays. Please note that orders shipping to Russia may take longer due to delays at Customs.
Duties and taxes are the responsibility of the customer and may be levied by the shipper or other party at the time of delivery. We cannot ship to Post Office Boxes. Limitations apply to A.P.O. shipments, please contact us for details.
International orders will be shipped in one shipment, which can cause longer processing times if your order contains a backordered item. Our customer service team will happily assist you to expedite your shipment. Order tracking not available in all international regions.
Orders shipping to International addresses have a maximum merchandise sub-total purchase amount limit of $1,000, or a maximum purchase item limit of 20 items per order, whichever comes first. We ship your package DDU, duties and taxes unpaid, and does not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's custom policies please contact your local customs office.
 
 
Where Do We Ship?
 

 

We currently ship to the following countries:
Argentina, Aruba, Australia, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador,Finland, France, Germany, Greece, Italy, Japan, Mexico, Monaco, New Zealand, Panama, Paraguay, Peru, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, Uruguay, Venezuela, Virgin Islands, United States.

 

 

Important Information

 

Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you. Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched We work closely with our shipping partner to minimize the potential impact of custom delays on our international customer.

 

 

Receiving Your Order
U.S. DOMESTIC SHIPMENTS

 

We offer two methods of shipment for orders dispatched via FEDEX.
You can choose to sign for your order upon arrival. This ensures your purchases are safely delivered to you. This option is best for customers who prefer the security of a signed delivery. If you are unavailable when your package arrives, FEDEX will leave a re-delivery slip.
Alternatively, you may prefer to waive the signature requirement and FEDEX will leave your shipment outside of the premises for your convenience. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival. We realize this may be inconvenient but we would like to ensure that your purchases arrive securely. When placing an order, the signature requirement may be noted and emailed as your preference. Please note, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.

 

INTERNATIONAL & PREMIER ORDERS

 

A signature is required for all international packages delivered by FEDEX. 
 
 

 

If you have any questions or concerns, please contact customer service at sales@maristellacitelli.com for more information.